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Tech Roundup: Advances for Airlines Aren’t Helping Customer Service
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#Technology
By @PUI-WING TAM from NYT
Online check-ins, airport kiosks and the like are divorcing travelers from human workers, with the effort to drag a passenger off a United Airlines flight the culmination.
http://ift.tt/2o6gE0Y
Tech Roundup: Advances for Airlines Aren’t Helping Customer Service
#Technology
By @PUI-WING TAM from NYT
Online check-ins, airport kiosks and the like are divorcing travelers from human workers, with the effort to drag a passenger off a United Airlines flight the culmination.
http://ift.tt/2o6gE0Y
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